FAQs - WLTH Pay

Contents

What should I do if I forget my username or password?

  • On the WLTH login page, select ‘Need help signing in?’
  • Enter the primary email address you listed in your user account settings, and click Send Email. Look in your inbox for the system generated email and follow the prompts.
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How do I sign into my account?

  • Go to https://login.wlth.com/
  • Enter your email and password
  • If you forget your password, select ‘Need help signing in’
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How do I link my accounting packages (Xero or MYOB AccountRight)?

WLTH Pay integrates seamlessly with Xero/MYOB to make your accounts payable work for you! Our integration imports all Xero/MYOB Bills that are awaiting payment, then synchronises any Xero/MYOB Contacts with missing payee data in our platform. Authorising payments is easy, just select which Bills you want paid, and authorise by entering the SMS sent to your mobile phone.

After your card is charged, Xero/MYOB Bills are automatically updated to paid. Processing fees are also automatically added into your Xero/MYOB account as a Paid Bill. Our integration supports automatic reconciliation after Xero/MYOB imports your card statement feed.

  • On the WLTH Pay homepage, go to the menu on the left-hand side and select ‘Account’
  • Select ‘Accounting Integration’
  • Select the relevant accounting package – Xero or MYOB
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How do I add my credit card?

  • On the WLTH Pay homepage, go to the menu on the left-hand side and select ‘Cards’
  • Select ‘Add your first card’
  • Enter your card details
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How do I pay my invoice?

  • On the WLTH Pay homepage, go to the menu on the left-hand side and select ‘Create Payment’
  • Select ‘Supplier Invoices’
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How do I pay my credit card?

  • On the WLTH Pay homepage, go to the menu on the left-hand side and select ‘Create Payment’
  • Select ‘My Credit Card Balance’
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How do I add a user?

  • On the WLTH Pay homepage, go to the menu on the left-hand side and select ‘Users’
  • In the top right-hand corner, select ‘Add User’
  • Enter user details
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How do I link my rewards points?

  • On the WLTH Pay homepage, go to the menu on the left-hand side and select ‘Account’
  • Select ‘Reward Program’
  • Select your Qantas or Velocity Reward Program
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How do I create a payment?

  • On the WLTH Pay homepage, go to the menu on the left-hand side and select ‘Create Payment’
  • Select the payment you would like to make
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How do I view my pending payments?

  • On the WLTH Pay homepage, go to the menu on the left-hand side and select ‘Pending Payments’
  • All pending payments will be displayed
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How do I view my transactions?

  • On the WLTH Pay homepage, go to the menu on the left-hand side and select ‘Transactions History’
  • All Transactions will be displayed
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Who is Parley?

Parley addresses major threats towards our oceans, the most important ecosystem of our planet. Parley has been created to accelerate a process of change and protect the oceans through a number of initiatives which includes a partnership with WLTH.

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Do I receive additional frequent flyer points with WLTH?

Yes you do. WLTH Pay rewards you with additional frequent flyer points depending on your payment type and method. Additional information can be found on the WLTH Pay homepage under ‘Accounts – Rewards Program’.

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What is Negotiator?

Negotiator is a feature that enables business credit card holders to optimise cash flow by enabling them to offer “pay early discounts” or “pay more later” terms directly with their suppliers. The Negotiator automatically reschedules the payment so that the suppliers receive the agreed funds on the agreed date, through the convenience and security of Australia’s leading B2B digital platforms.

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What is Payment Guardian?

Payment Guardian is an in-built feature to protect your payments. When you create and authorise your payments we check the vendor, disbursement details, duplication payments and authorisations.

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